Careers

Clinical Application Specialist

Description 

Seno Medical, a San Antonio based company, is seeking a Clinical Application Specialist to deliver clinical and operational expertise by providing excellent education and training support to end users with a new hybrid modality in breast imaging called the Imagio® Breast Imaging System which fuses opto-acoustic with ultrasound (OA/US).  The clinical expert will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. 

Responsibilities and Accountabilities

• Provide product demonstrations to potential customers and clinical expertise in support sales activities.
• Provide initial device training to customers, clinical trial investigators and Seno Medical employees including system, functionality, and product updates. 
• Provide continuing clinical and product support to the customer base and as needed or required by serving as the clinical support liaison and maintaining high customer satisfaction.
• Monitor and report on customer device training completion and outcomes capturing any customer feedback.
• Provide trouble-shooting, and operational assistance to Engineering.
• Provide technical product and image retrieval cataloging and presentation support as needed to the Chief Medical Officer, Marketing and in support of clinical trials. 
• Learn and maintain expert level knowledge, operation, and application of the Imagio® Breast Imaging System and competitive devices. 
• Assist in development and implementation of product demonstration strategies.
• Assist in developing training materials for classes and web based education seminars.
• Attend and support tradeshows and conferences as assigned.

Requirements and Qualifications

• Abide by the Code of Ethics, Scope of Practice, and Clinical Standards maintained by ultrasound professional societies.
• Have excellent communication skills, public speaking/teaching skills, organizational skills, and computer skills.
• Keep a professional friendly demeanor and positive attitude especially when receiving questions or objections.
• Carry an understanding of clinical education training and have the ability to train others.
• Be self-motivated to increase the level of understanding and knowledge of the field (competitive products), disease, and new procedures as they evolve.
• Have the ability to travel for clinical trial investigator training, customer training, trade show support, conference support, and sales support. Travel up to 80% mostly in the U.S.A. but could include international travel as required. You must have a valid driver’s license and passport.
• Have the ability to work independently with minimal supervision in cooperation with and with the guidance and direction of the Manager of Clinical Applications[TG1] .
• Must be customer oriented and highly motivated team player able to analyze complex problems and identify priorities and derive/decide the necessary action plans. 
• Perform any other duties as assigned.
• Minimum 2+ years’ experience as a Nationally Credentialed (ARDMS, ARRT, or CCI) Diagnostic Medical Sonographer in any Diagnostic Medical Sonography sub-specialty with the additional requirement of obtaining the Breast credential within 6 months from the start of employment.
• Must maintain national sonography credentials.
• Knowledge of GE, Siemens, Philips, Hitachi and/or Toshiba ultrasound systems beneficial.

Position Location:

• Remote Home Office - must be located near a major metro airport. West USA preferred.

Relocation assisted provided: 

• N/A

Please send current Resume, References, and Credentials.